Answer
Your web browser may not be supported by this application. See question for a list of supported browsers:- Which web browsers and operating systems are support by this application?
Make sure the popup blocker for your web browser is set to allow the induction application to display pop ups.
Click on the link below to download a PDF guide on How to disable popup blockers for MS Edge, MS IE, Firefox and Chrome web browsers.
Download How to disable Popup Blockers guide.